Contents
-Out Box : 27x20x5 (cm) / 1ea
-Desk Calendar : 14.8×22 (cm) / 1ea
-Diary : 15.5×19.5 (cm) / 1ea
-Mini Poster : 18.2×26 (cm) / 9ea 1set
-Photocard : 5.5×8.5 (cm) / 9ea 1set
-Removable Sticker : 14.1×19.9 (cm) / 2ea 1set
-Memo Pad : 7×9 (cm) / 1ea
-Metal Logo Keyring : 6.5×2.6 (cm) / 1ea
-ID Photo : 3.5×5 (cm) / 9ea 1set
-Mini L Holder : 6.5×9.5 (cm) / 1ea
-Message Card : 15×10 (cm) / 9ea 1set
-Acrylic Shaker Keyring : 7×7 (cm) / 1ea
Important notice
– The outer case is simply for protecting goods. Damages such as scratches or discoloration on the case cannot be compensated.
– The cover of magazines and books are treated as out package(outer case).
Import Tax Duties
– Import duties, taxes, and charges are not included in the product or shipping cost. These charges are the buyer’s responsibility.
Product outbox damage
– Please send me a picture of the outside of the box and a picture of the damaged product.
– Please keep all the products and packaging. We’ll check with the shipping company.
Product conmponent damage
– Please send me a unboxing video of product component problems.
– Manufacturers are requesting unboxing videos regarding product component issues.
– If you’re a seller, you need to ask your customers to film an unboxing video.
Shipping date
– The order will be shipped out together at a latest release(restock, pre-order) date.
– If you order the pre-order products together, it will be shipped together on the last day of release(pre-order).
Delivery time
– Lead time takes 3~5 business days once the order has been processed.
– If the manufacturer(Entertainment) delays delivery of a product to us, lead time may be delayed accordingly.
– DHL/Fedex/UPS takes 2~5 days. The delivery period may vary depending on the country’s situation and custom
Refund & Exchange
– If you simply change your mind after payment, refunds will be refunded excluding the Payment fee.
– If you received defective products, please send us a pictures or video files within 5 days from the date you received.
– Please keep all the products and packaging materials. The carrier can check it later.
