How to order in KPOPB2B
You can see the total price at checkout, including the product price, shipping fee, and payment fee.
STEP1
Add to cart
Add the products you want to purchase to your shopping cart.
STEP2
Place order
On the Checkout Page, select your shipping and payment method. You will see the total cost before placing your order. And then click Place Order to submit your order to us
STEP3
Payment
We will send you a payment link within 24 hours during our business hours. Please complete the payment within 48 hours
STEP4
Shipping
We send the goods within 3-5 working days after the payment is completed. The order will be shipped out together at a latest release(restock) date.
More about 'Add to cart'
Most products can be bought 1 ea. But some products need 2 ea or more.
Also, your total order quantity must be 5 ea or more.
This is a rule to buy at cheaper wholesale prices.
More about 'Place order'
On the Checkout Page, you can select shipping and payment method.
We offer the cheapest shipping with DHL, FedEx, and UPS.
Shipping costs and service quality are different in each country. You can choose the shipping option you want.
For payment, you can use PayPal, Payoneer, or Bank Transfer.
Each payment method has a different fee. This fee is taken by the payment company
When you press the “Place Order” button on the checkout page, your order details are sent to us.
We check your order and we will send you a payment link.
More about 'Payment'
Your payment will be processed using the method you selected on the Checkout page.
Paypal, Payoneer :
We will send a payment link to the email address you entered in ‘Your available email address’ on the Checkout page.
The payment link will be sent within 24 business hours after you place order.
You must complete the payment within 48 hours after receiving the link.
If payment is not made within 48 hours, your order will be automatically canceled.
Bank transfer :
You must use the same full name in “Sender name” on the Checkout page when sending money by Bank Transfer.
If the name is different, the payment may be delayed or sent back.
If you use Bank transfer it takes 3-5 working days to confirm the payment.
Please send us a message on WhatsApp or email within 48 hours after you send the money..
This way, we will keep your order even if the payment takes time
But if you don’t send the receipt and the payment is not received within 3 days, your order will be automatically canceled.
More about 'Shipping'
Your order will be sent out 3 to 5 days after you finish paying.
After we send it, the package usually arrives in 3 to 5 business days.
If your order has a pre-order item, everything will be sent together when the pre-order item is ready.
If you want to get the other items (not the pre-order one) faster, you need to order them separately.
You can see the release date of each item on its product page under “Release date.”
Yes. We only sell 100% official & sealed products.
We get products from Entertainment and official manufacture company.
You can check the KOMCA mark on the album.
MOQ means Minimum Order Quantity.
So our MOQ is 5 per order.
This is the minimum amount of orders to use Wholesale price.
We send the goods within 3~5 working days after the payment is completed.
The average delivery date arrives within 2~5 working days after we send the product.
But, Delivery time may vary depending on the country and its customs situation.
You can see the shipping fee on the Cart or Checkout page.
Add the items to your cart and write your address. Then you can see the cost.
You can check the shipping fee for DHL, FedEx, and UPS
No. Import tax is not included in the item price or shipping cost.
Each country has different tax rules.
Please ask your customs office before you buy.
We don’t know the exact tax amount for your country.
KpopB2B offers an additional discount
You can get 1~3% more discoutn, depending on how much you buy in 3 months
Please check the info below for more details
https://kpopb2b/blog/kpopb2b-membership-discount
You can choose the version only if the product title shows it or there are options.
But if not, the version is random.
This is the rule from the Entertainment. We also get random versions from them.
But we try our best to mix the versions.
Yes, sometimes the Entertainment(Manufacture) sends the products late.
If there is a problem with making the product, they may make it again and send it later.
Sometimes, they also send only part of the total quantity.
So we recommend ordering early during the pre-order period.
This helps us secure your order as much as possible.
Yes, of course!
If the product you want is not on our website, you can ask us through customer service.
We will check your request and post the product if possible.
E-mail : cs@kpopb2b.com
Whats app : +82-10-3732-4768
If you order a pre-order item with an in-stock item, we will deliver all items together after the pre-order item is released.
If you want to get some items faster, please order pre-order items and in-stock items separately.
This way, we can send the in-stock items first.
The notice below is from the entertainment company.
The outer case is simply for protecting goods. Damages such as scratches or discoloration on the case cannot be compensated.
The cover of magazines and books are treated as out package(outer case)
If you change your mind after payment, we will refund you, but the payment fee will be deducted.
If you receive a defective product, please send us photos or a video within 5 days after delivery. And please keep all items and packaging.
After we report the issue to the shipping company, they will contact you to check
Please send me a unboxing video of product component problems.
Manufacturers are requesting unboxing videos regarding product component issues.
If you’re a seller, you need to ask your customers to film an unboxing video.
Yes, of course! We are located in Kyungki-do, South Korea.
KPOPB2B has been exporting K-pop albums and goods since 2019.
We work with many buyers in over 30 countries.
If you have any more questions, feel free to contact us anytime.
E-mail : cs@kpopb2b.com
Whats app : +82-10-3732-4768